Privacy policy

At Rosie London, we value your privacy as an essential part of providing excellent service. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit http://www.rosielondon.com/ make a purchase, or contact our customer service. By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Who We Are

Company name: Rosie London
Address: 17 Connaught Pl, Central, Hong Kong
Email: info@rosielondon.com

Follow @rosielondonshop and let your style set the tone.

Data We Collect

When you use our website, we may collect:

  • Technical data such as your IP address, browser type, and time zone.
  • Personal information you provide when placing an order, including your name, email address, phone number, shipping address, and payment details.
  • Information you provide when contacting us, such as support requests or inquiries.

How We Use Your Data

We use your information to:

  • Process and deliver your orders efficiently.
  • Provide responsive customer support.
  • Protect our website and prevent fraudulent activity.
  • Personalize your shopping experience and recommendations.
  • Send updates, promotions, or marketing messages only if you have opted in.

Sharing Your Data

We only share your personal information with trusted partners necessary to operate our business, including:

  • Payment service providers.
  • Shipping and courier companies.
  • Technical and marketing service providers, such as Shopify.

We do not sell or rent your personal data to third parties.

Cookies

Our website uses cookies to:

  • Remember your preferences and settings.
  • Improve website performance and functionality.
  • Present content tailored to your interests.

You can disable cookies in your browser settings, though some website features may not function correctly without them.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct or delete your personal information.
  • Restrict the processing of your data.
  • Receive a portable copy of your information.
  • Withdraw consent at any time, including unsubscribing from marketing communications.

To exercise any of these rights, please contact us at info@rosielondon.com

Children’s Privacy

Our services are intended for adults. We do not knowingly collect data from individuals under 18 years of age. If we discover that such data has been provided, we will delete it immediately.

International Data Transfers

If you are located in the United Kingdom, please note that your personal information may be processed or stored outside the UK, including in countries such as the United States, by our trusted partners (for example, payment providers, technology platforms, or shipping companies).

We take steps to ensure that any transfer of your data is secure and compliant with applicable data protection standards.

Data Security and Retention

We take data security seriously and retain your information only as long as necessary to:

  • Provide our services effectively.
  • Comply with legal obligations.
  • Resolve any disputes or inquiries.

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on the Rosie London website. Please check back periodically for updates.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Company name: Rosie London
Address: 17 Connaught Pl, Central, Hong Kong
Email: info@rosielondon.com

Follow @rosielondonshop and let your style set the tone.

Thank you for trusting Rosie London. We are committed to protecting your personal information while delivering a seamless and stylish shopping experience.